When you purchase from SS JEWELS we want everyone to be 100% satisfied. If for any reason you are not happy with your purchase you can return it for a refund within 14 days (credit card charges will be subject to the fees charged to us for a return*) less shipping charges. This includes all items that are purchased from any of our web sites but does not include special orders. All Returns must have an RMA number. You must contact customer service before shipping anything back, packages without an RMA will be refused. We are not responsible for shipping charges on returned merchandise, customer is responsible to mail item back to us insured for its full value.  Credit will be applied within 2 business days of recieiving i .

All items that have had custom work done to them  (ring sizings, chain shortening, engraving, etc.) will not be refundable.   Stock rings may be returnable if they were sized to a ring size that are within normal finger sizes, but there will be a $30.00 sizing charge deducted from the purchase price even if there was no charge for sizing at the time of purchase