Custom Made Dolphin Bridal Jewelry

Shipping Policies

 Shipping and Delivery policies

Most of our dolphin rings are made to order and take between 3-5 days to be manufactured. All  items are shipped within 1 business day after completion.
 We reserve the right to ship with whichever company will work best.  All purchases that are made with free shipping will be shipped with the USPS insured mail.  Overnight orders
can be shipped either by USPS express mail or UPS overnight, we will post with your order which method is being used. All packages will need an adult to sign for them, NO exceptions.    
 All items being returned will be the customers responsibility to pay for, and be liable for until signed for by our company.
 For International orders, Items will be shipped via Priority Mail international for $44.00  All other orders will be shipped via USPS Express Mail International with insurance for $58.00.
 
All sales in New York State are subject 8.625% sales tax. 
 
 
  
 

When you purchase from SS JEWELS we want everyone to be 100% satisfied. If for any reason you are not happy with your purchase you can return it for a refund within 14 days (credit card charges will be subject to the fees charged to us for a return*) less shipping charges. This includes all items that are purchased from any of our web sites but does not include special orders. All Returns must have an RMA number. You must contact customer service before shipping anything back, packages without an RMA will be refused. We are not responsible for shipping charges on returned merchandise, customer is responsible to mail item back to us insured for its full value.  Credit will be applied within 2 business days of recieiving i .

All items that have had custom work done to them  (ring sizings, chain shortening, engraving, etc.) will not be refundable.   Stock rings may be returnable if they were sized to a ring size that are within normal finger sizes, but there will be a $30.00 sizing charge deducted from the purchase price even if there was no charge for sizing at the time of purchase